Privacy policy.

Findwell is a product of Profile, who is responsible for the personal information collected through this site. This page explains what we collect, why, and the choices you have. If anything is unclear, email us at hello@tryfindwell.com.

Information you give us

When you book a demo, use the contact form, or request the one-pager, we collect the details you enter: your name, work email, firm, your role, the number of experts at your firm, and any message you send. We use this only to respond to you, arrange a demo, send the material you asked for, and keep a record of the enquiry.

Information collected automatically

We use privacy-light, first-party analytics to understand how the site is used. For each visit we record the pages viewed, the site that referred you (reduced to its domain), your device type, and an approximate location (country and city) derived from your network connection. We do not store your full IP address.

To count unique visitors we store a random, anonymous identifier in a first-party cookie. It is not tied to your name or email and is not shared with anyone.

Cookies

We use a small first-party cookie (fw_vid) to count unique visitors, and a session cookie for members of our own team when they sign in to the back office. Neither of those two is used for advertising.

We use Google Tag Manager on this site, which loads Google's analytics and advertising tags. Those set their own cookies. We may also use other third-party analytics and advertising services (for example LinkedIn or Meta) to measure our marketing and reach the right audiences, again subject to your choices.

Advertising clicks

If you arrive from one of our adverts, the address you arrive on carries a click identifier from the advertising platform (for example Google's gclid). We store that identifier, the campaign details in the address, and the site that referred you, in your browser's local storage for up to 90 days. Local storage is not a cookie, but it is stored on your device in the same way.

If you then fill in a form, that identifier is sent with your enquiry so we can tell which advert led to it. That is the only thing it is used for. It is not used to build a profile of you, and it is not shared with anyone other than the providers listed below.

You can clear it at any time by clearing this site's data in your browser.

Who we share it with

We do not sell your information. We share it only with the service providers that run this site for us:

• Vercel, for hosting and content delivery, and for the file storage behind the images on this site
• Neon, for the database that stores enquiries
• Resend, to email us when a new enquiry comes in, and to send you the material you asked for
• Google, for Tag Manager, analytics and advertising measurement
• A reporting dashboard run by our marketing team, which receives your enquiry and the advertising click identifier described above so we can measure which campaigns work

We may also share your enquiry with our own CRM or scheduling tools so we can follow up.

How long we keep it

We keep enquiry details for as long as we need them to respond and for our business records, and delete them when they are no longer needed. Analytics data is kept in aggregate.

Your rights

Under UK data protection law you can ask us to access, correct, or delete your personal information, or to restrict or object to how we use it. To make a request, email hello@tryfindwell.com. You also have the right to complain to the Information Commissioner's Office (ico.org.uk).

Changes to this policy

We may update this policy from time to time. When we do, we will change the date at the top of this page.